Are pets allowed?
We have 3 twin rooms available for pet owners. It is not allowed to take pets to any other room. There is 15 € extra fee per room for the pets despite how many pets you have. Please remember always to ask first if there is a pet room available.
Please remember the pets must not cause any disturbance and the dogs must not be left alone in the room. The customer is responsible for any damages.
Can underaged stay in Eurohostel without an adult?
No problemos, just get a signed approvement paper from your caretaker concerning your accommodation. Please notice there must be also caretakes address and phone number in the paper. Bring the paper with you and give it to our receptionist when checking in. Voilá!
Do you offer long term accommodation?
Our hostel is for tourists and in general we do not offer accommodation services for longer than a week.
How to travel to Tallinn?
There are many options how to travel to Tallinn.
The easiest and fastest option is to buy a day-cruise to Tallinn at our reception. The cruise is operated by Linda Line (1,5 km from Eurohostel) which hydrofoils boats travel to Tallinn in 90 minutes.
Other options are ferries operated by Viking Line (0,5 km from Eurohostel), Silja Line (2,0 km from Eurohostel), Tallink (4 km from Eurohostel) and Eckerö Line (4 km from Eurohostel).
Tallinn is only 80 kilometers from Helsinki but on the other side of the Finnish Gulf. You may go to Tallinn also by plane (20 km to the airport) and there has been rumours also about the helicopter connection for autumn 2011...
Is it possible to have a breakfast before restaurant opens?
If you want to have your breakfast before restaurant opens you may order a takeaway breakfast bag at the reception latest 6 PM on the previous evening - or one more day earlier if the previous day is a National Holiday.
The restaurant makes the breakfast bag and brings it to the reception where you may pick it up 24 hours a day. The price is 7,90 € which equals the price for the normal breakfast and therefore you may pay the takeaway breakfast with our normal breakfast voucher.
What is the cancellation policy?
If you need to cancel your reservation please inform about is soonest.
In case you have made your reservation via third party (i.e. travel agent, group leader or some other than Eurohostel website) please check the cancellation terms provided by them. Usually third parties require the customer informs them about the cancellation and the third party informs Eurohostel about the cancellation.
When you have made your reservation via our own online booking engine (NetHotel) or straight with our reception the cancellation is free of charge until 6 PM on arrival date if not stated otherwise. NetHotel reservations may be cancelled via NetHotel, other reservations may be cancelled by email, fax or phone.
Please notice some reservations (i.e. group reservations) may have special terms, so please check the reservation confirmation we have sent you.
When is the Market Square open?
The Market Square is open in year 2011 on weekdays from 6.30 AM until 6 PM and on Saturdays from 6.30 until 4 PM. On summer months it is open also on Sundays from 10 AM until 5 PM.
Where can I leave my car?
Eurohostel has no parking space of its own, but vehicles may be parked in Linnankatu street directly in front of the hostel. Helsinki City charges parking fee € 2,00 per hour (as of 2011) for parking between 9 AM and 7 PM from Monday to Friday. Parking is free of charge at other times.
The nearest parking ticket automat is on the front of Eurohostel entrance. Please notice also the motorcycles must pay parking fees in Finland.
Where can I park my bicycle?
We do not have any parking space for the bikes inside the building and it is not allowed to bring the bike into the room. The bicycles may be parked to our back yard to a location specified by our staff. You will park the bike with your own responsibility so please use a chain lock. Please inform us about your bike when reserving the room.
Will I get student discount with ISIC card?
Student rates are valid from the 1st of October until the 30th of March except on Christmas.
To get the Student Discount a valid International Student Card (ISIC) or a Finnish student card with Hostelling International Finland logo must be shown when making the payment.
How does a hostel differ from a hotel?
Hostels charge only for the services that you need. The standard of service and furnishings in a hostel is less luxurious than in a hotel, and this is also reflected in lower prices. There are no en suite bathrooms, and the shower and WC facilities are shared with other guests. Each accommodation floor has a self-service kitchen, where there is also a television for common use. The basic accommodation price does not include breakfast, but this can be purchased at reception each morning if required
Where can I change foreign currency?
The nearest currency exchange point is at the Katajanokka Sea Terminal (open between 8 AM and 9 PM) located only 500 meters from Eurohostel. There are other currency exchange points (i.e. Forex) in the city centre. Currency cannot be changed at reception.
